Frequently Ask Questions
All answers are here
Who is MEP Power
MEP Power Co., Ltd., founded in 2008,which specializing in Cummins engines, Cummins generator sets, and a wide range of related accessories
Where is MEP Power located
We are located at China second largest auto city,which is the home of Dongfeng!
How can i contact MEP Power
Please visit Contact page , you can see our contact number ,phone number ,whatsapp number and email address
What kinds of forms of payment do you accept?
Alipay, Wechat, T/T or L/C，Other payment methods can be communicated with us online
What is the warranty and after-sales guarantee method
For Geunine and OEM new engines and Generator sets ,the warranty is one year or 1000 hours depend on which comes first .If there are any quality problems during the warranty period, we will provide free parts and bear the cost of engine repair.
Can i get your product list
Our products cover all series of Cummins engines, generator sets and engine accessories. There are hundreds of products, so we cannot provide a detailed product list. Please contact us to get the product quotation you need.
What kind of products do you sell ?
We supply 100% Genuine cummins engine ,generator sets and engine parts ,we also supply OEM engine and engine parts ，We can also provide customized engines and generator sets according to customer needs
How i can get the price ?
Please contact us and provided us with your engine serial or other information necessary to identify your parts,then we will check and send you quotation
How Do You Ship My Orders?
If you have your own freight forwarder, you can ask your freight forwarder to arrange the transportation, or we can also arrange the transportation for you
How to choose delivery ways？
By air:Large order with big size and heavy ,urgent
By sea:Large order with big size and heavy, not urgent
By express:Little parts, small size and weight, no matter urgently or not, you should choose the way